Frequently Asked Questions
Everything you need to know about your Tivoli Audio experience.
What is the standard shipping timeframe for orders?
Orders typically process within 1-2 business days. Standard ground shipping generally takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your audio products?
Yes, all new Tivoli Audio products come with a one-year limited warranty against defects in materials and workmanship from the date of purchase.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging within 30 days for a full refund.
Are your Bluetooth speakers compatible with all devices?
Our Bluetooth-enabled products are compatible with most smartphones, tablets, and computers that support standard A2DP Bluetooth profiles.
Can I use my Tivoli Audio radio internationally?
Most of our products are designed for specific regions due to power voltage and radio frequency requirements. Please check the product specifications for dual-voltage support or regional compatibility before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.